Career
Career at Alpha Health
Why ALPHA HEALTH?
Why work at ALPHA HEALTH?
for career growth, and prioritize work-life balance. Be part of a company that values excellence, integrity, and the power of innovation in healthcare.
Innovative Atmosphere
Join a culture that encourages creativity, ideas, and learning to stay ahead in the medical device industry.
Professional Advancement
Access ongoing training, skill development, and clear growth opportunities to advance your career.
Teamwork & Collaboration
Work within a supportive, collaborative team that values diverse perspectives and shared success.
Purposeful Contribution
Make a real difference by contributing to meaningful projects that positively impact patient lives.
CAREER
Jobs at ALPHA HEALTH
- Business Development Executive
- Customer Service Executive
- Sales Manager
Job title: Business Development Executive
Industry: Healthcare / Medical Equipment
Job Function: Sales
Job Type: Full Time / Part Time
Job Location: Dubai, UAE
Reporting to: Sales Manager
Compensation: Revenue share Basis
About Us:
AlphaHealth is a leading provider of cutting-edge medical equipment, offering innovative solutions that empower healthcare professionals to deliver the highest level of patient care. With a diverse portfolio and a commitment to quality, AlphaHealth is at the forefront of the medical equipment industry, striving to improve patient outcomes through state-of-the-art technology and personalized customer service.
Job Summary:
The Business Development Executive will be responsible for promoting and selling medical products, equipment, or services to healthcare facilities, clinics, hospitals, and medical professionals. The role involves building and maintaining strong relationships with healthcare providers and decision-makers, identifying business opportunities, and meeting sales targets. The ideal candidate has a strong background in sales, excellent communication skills, and a deep understanding of the medical industry and its products.
Key Responsibilities:
1. Sales & Business Development:
- Identify potential clients in the healthcare sector (hospitals, clinics, laboratories, pharmacy etc.) and develop new business opportunities.
- Present and demonstrate the value of medical products or services to clients, ensuring they understand how they meet their needs.
- Achieve or exceed sales targets through strategic planning and efficient time management.
- Negotiate contracts, pricing, and terms with clients in a professional manner.
2. Client Relationship Management:
- Build and maintain strong, long-term relationships with key decision-makers and healthcare professionals.
- Act as the primary point of contact for clients, providing ongoing support and addressing any concerns or inquiries.
- Conduct regular follow-ups to ensure customer satisfaction and retention.
3. Product Knowledge:
- Maintain a deep understanding of the company’s medical products, their technical specifications, and competitive advantages.
- Stay informed about industry trends, competitor products, and any changes in healthcare regulations or policies.
- Provide detailed information and answer client queries related to the features, benefits, and use of medical devices or services.
4. Market Analysis & Reporting:
- Analyze market trends, client needs, and competitor activities to identify potential growth opportunities.
- Report on sales activities, forecasts, and results to management on a regular basis.
- Contribute to the development of sales strategies and marketing plans based on insights from the field.
5. Training & Education:
- Provide product training and demonstrations to healthcare professionals, ensuring they are fully informed on how to use medical equipment effectively and safely.
- Attend trade shows, conferences, and other industry events to network and promote the company's products.
Qualifications:
- Bachelor’s / Master’s degree in Business, Marketing, Life Sciences, or related field.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to understand and communicate technical medical product details.
- Strong organizational and time-management abilities.
- Willingness to travel to meet clients and attend industry events.
- Full willingness to show flexibility to adapt to business needs from time to time
- Valid UAE Driving License
Additional Requirements:
Willingness to travel as needed to meet with clients and attend industry events.
Valid driver’s license.
Ability to work in a fast-paced, dynamic environment.
Why Join Us? :
At AlphaHealth, we believe that our success is driven by the passion and dedication of our employees.
How to Apply:
Submit your resume and cover letter to hr@alphahealth.me. Please include "Business Development Executive " in the subject line.
Job title: Customer Service Executive
Industry: Healthcare / Medical Equipment
Job Function: Customer Service
Job Type: Full-time
Job Location: Dubai, UAE
Reporting to: Customer Service Manager
Compensation: AED 5,000
About Us:
AlphaHealth is a leading provider of cutting-edge medical equipment, offering innovative solutions that empower healthcare professionals to deliver the highest level of patient care. With a diverse portfolio and a commitment to quality, AlphaHealth is at the forefront of the medical equipment industry, striving to improve patient outcomes through state-of-the-art technology and personalized customer service.
Job Summary:
The Customer Service Executive will be responsible for delivering exceptional service to healthcare professionals, distributors, and end-users by managing inquiries, processing orders, and resolving issues related to medical devices. This role ensures smooth operations and customer satisfaction while adhering to healthcare compliance standards.
Key Responsibilities:
1. Customer Support
- Respond promptly to customer inquiries via phone, email, and chat.
- Provide accurate product information, usage guidance, and troubleshooting assistance.
2. Order Processing
- Manage order entry in ERP/CRM systems.
- Coordinate with logistics and warehouse teams to ensure timely delivery.
3. Issue Resolution
- Handle complaints, returns, and warranty claims efficiently.
- Escalate technical issues to the appropriate department for resolution.
4. Documentation & Compliance
- Maintain detailed records of customer interactions and transactions.
- Ensure compliance with healthcare regulations and company policies.
5. Relationship Management
- Build and maintain strong relationships with clients to enhance satisfaction and loyalty.
- Conduct follow-ups to ensure service quality and gather feedback.
Qualifications:
- Bachelor’s degree (preferably in Life Sciences, Healthcare, or Business).
- 1–3 years of experience in customer service, preferably in medical devices or healthcare.
- Excellent communication and interpersonal skills. Arabic speaking will be an added advantage.
- Strong problem-solving and multitasking ability.
- Knowledge of medical devices and healthcare industry standards (preferred).
- Proficiency in CRM systems and MS Office Suite.
Additional Requirements:
Willingness to travel as needed to meet with clients and attend industry events.
Valid driver’s license.
Ability to work in a fast-paced, dynamic environment.
Why Join Us? :
At AlphaHealth, we believe that our success is driven by the passion and dedication of our employees.
How to Apply:
Submit your resume and cover letter to hr@alphahealth.me. Please include "Customer Service Executive" in the subject line.
Job title: Sales Manager
Industry: Healthcare / Medical Equipment
Job Function: Sales
Job Type: Full time / Part time
Job Location: Dubai, UAE
Reporting to: Director - Sales
Compensation: Revenue share basis
About Us:
AlphaHealth is a leading provider of cutting-edge medical equipment, offering innovative solutions that empower healthcare professionals to deliver the highest level of patient care. With a diverse portfolio and a commitment to quality, AlphaHealth is at the forefront of the medical equipment industry, striving to improve patient outcomes through state-of-the-art technology and personalized customer service.
Job Summary:
The Sales Manager will be responsible for promoting and selling medical products, equipment, or services to healthcare facilities, clinics, hospitals, and medical professionals. The role involves building and maintaining strong relationships with healthcare providers and decision-makers, identifying business opportunities,and meeting sales targets. The ideal candidate has a strong background in sales, excellent communication skills, and a deep understanding of the medical industry and its products.
Key Responsibilities:
1. Sales & Business Development:
- Identify potential clients in the healthcare sector (hospitals, clinics, laboratories, pharmacy etc.) and
develop new business opportunities. - Present and demonstrate the value of medical products or services to clients, ensuring they
understand how they meet their needs. - Achieve or exceed sales targets through strategic planning and efficient time management.
- Negotiate contracts, pricing, and terms with clients in a professional manner.
2. Client Relationship Management:
- Build and maintain strong, long-term relationships with key decision-makers and healthcare
professionals. - Act as the primary point of contact for clients, providing ongoing support and addressing any concerns
or inquiries. - Conduct regular follow-ups to ensure customer satisfaction and retention. Recruit, train, and mentor sales representatives.
- Set clear performance goals and conduct regular evaluations.
- Foster a culture of accountability and continuous improvement.
3. Product Knowledge:
- Maintain a deep understanding of the company’s medical products, their technical specifications, and
competitive advantages. - Stay informed about industry trends, competitor products, and any changes in healthcare regulations
or policies. - Provide detailed information and answer client queries related to the features, benefits, and use of
medical devices or services.
4. Market Analysis & Reporting:
- Analyze market trends, client needs, and competitor activities to identify potential growth
opportunities. - Report on sales activities, forecasts, and results to management on a regular basis.
- Contribute to the development of sales strategies and marketing plans based on insights from the
field.
5. Training & Education:
- Provide product training and demonstrations to healthcare professionals, ensuring they are fully
informed on how to use medical equipment effectively and safely. - Attend trade shows, conferences, and other industry events to network and promote the company's
products.
Requirements:
- Bachelor’s / Master’s degree in Business, Marketing, or related field (Medical or Life Sciences
preferred). - 3 to 5 years of experience in medical device sales.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to understand and communicate technical medical product details.
- Strong organizational and time-management abilities.
- Willingness to travel to meet clients and attend industry events.
- Full willingness to show flexibility to adapt to business needs from time to time
- Valid UAE Driving License
Why Join Us? :
At AlphaHealth, we believe that our success is driven by the passion and dedication of our employees.
How to Apply:
Submit your resume and cover letter to hr@alphahealth.me. Please include "Sales Manager" in the subject line.
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